An Order Management System (OMS), also known as Order Processing System (OPS), facilitates order entry and processing. Orders may enter the OMS via an online shopping cart or via manual data entry for phone and/or mail orders. Typical functions of an OMS are: Capture customer and account information Credit/funds availability verification Payment authorization and processing [...]
Companies who continue to focus investment dollars on growing their eCommerce channel are realizing a positive ROI. Good news. However, those that invest in eCommerce as part of a Multi-Channel Marketing and Sales Strategy can maximize their online ROI. Better news. Multi-channel retailers sell products to customers using multiple distribution channels, including ‘brick and mortar’ [...]